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5 Best Practices for CRM Automation Testing

Understand Your CRM’s Functionalities Get Familiar with the Features First things first, before diving headfirst into automation testing, it’s vital to understand the features of your CRM software. It’s like trying to bake a cake without knowing what ingredients you have in your pantry. Spend some time exploring the app, get your hands dirty, and […]

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8 Steps to Implement Microsoft Dynamics CRM Automation Testing Using Selenium

Step 1: Understand Microsoft Dynamics CRM What is Microsoft Dynamics CRM? First off, let’s chat about what Microsoft Dynamics CRM actually is. If you’re in the loop with customer relationship management tools, you probably know that Dynamics CRM helps businesses manage customer interactions, track sales, and automate marketing efforts. It’s a powerhouse. From personal experience,

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