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How Can I Improve My CRM Software Workflow? 5 Best Practices

1. Understand Your Needs Assess Your Business Objectives First off, before jumping into any new software, it’s crucial to sit down and truly understand what your business needs. What are your goals? Are you looking to improve customer retention or streamline communication? Taking the time to answer these questions will lay a solid foundation for […]

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10 Best Practices for Dynamics CRM Automated Testing

Understand the CRM Environment Familiarize Yourself with Dynamics CRM Getting to know Dynamics CRM inside and out might sound like a no-brainer, but trust me, this foundation is key. Every CRM setup can be a bit unique depending on the organization. Spend time exploring the features, workflows, and user interface. The more you know, the

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