Understanding Your Startup’s Needs Assessing Your Business Model When I first embarked on my startup journey, the most important step was to grasp what my business model entailed. Was I a service provider, or was I selling products? Every time I tailored my customer relationship management (CRM) approach to match my business type, the benefits […]
User-Friendly Interface Importance of Navigation When I first dabbed my toes into the world of CRM software, one thing was crystal clear: I needed something that didn’t require a PhD to navigate. You see, if your team feels like they’re trying to crack a secret code just to enter a customer’s info, it’s a recipe
Understand Your Startup’s Unique Needs Identify Customer Segments When I first got started, one of the biggest lessons was truly understanding who my customers were. You can’t just lump everyone together and hope for the best. Identify your customer segments based on various parameters like demographics, behavior, and preferences. This helps in creating a CRM