1. Understanding Your Business Needs Identifying Key Requirements Before diving headfirst into the world of CRM solutions, it’s crucial to take a step back and understand what your business genuinely needs. I found that creating a comprehensive list of requirements helped me hone in on the specific functionalities that would be most beneficial. What processes […]

Understand Your Business Needs Identify Key Challenges When I first started looking into CRM solutions, I spent a lot of time reflecting on the challenges my business faced. Understanding what specifically needed improvement in customer relationships is crucial. Is it tracking sales, managing customer inquiries, or just keeping everything organized? Pinpointing these problems helps you