Understanding What a CRM Is Definition of CRM So, CRM stands for Customer Relationship Management, right? It’s basically a system for managing a company’s interactions with current and potential customers. Picture it as a digital rolodex that not only keeps contact info but also tracks all those deep conversations, sales, and whatever else you might […]
Understanding Zoho CRM What is CRM? So, let’s kick things off by talking about CRM itself. Customer Relationship Management (CRM) software is designed to help businesses manage their interactions with current and potential customers. I’ve had a lot of interactions in my career, and believe me, keeping track of them without a system would be
Understanding Zoho CRM and Its Purpose What is Zoho CRM? Let’s start with the basics! Zoho CRM is essentially a software platform that helps businesses manage their customer relationships. I’ve had the chance to dive into it and what I can say is that it feels like having a personal assistant that keeps track of