Understanding Your Business Needs Identifying Key Pain Points To start off, I’ve found that the first step in choosing any CRM software, including Launchpad, is getting a grip on what exactly my business needs. You know, it’s kind of like figuring out what you want before heading out to buy that dream car. I take […]

Understanding Your Business Needs Assess Your Current Processes When I first tackled the question of whether Launchpad CRM was beneficial for my business, I took a close look at our current processes. It’s vital to map out how you’re currently dealing with customer relationships and what tools you’re using. Trust me, spending this time upfront