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How Can I Improve My CRM Software Workflow? 5 Best Practices

1. Understand Your Needs Assess Your Business Objectives First off, before jumping into any new software, it’s crucial to sit down and truly understand what your business needs. What are your goals? Are you looking to improve customer retention or streamline communication? Taking the time to answer these questions will lay a solid foundation for […]

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Is My CRM Software HIPAA Compliant? 7 Things To Check

1. Understand What HIPAA Compliance Means What is HIPAA? HIPAA, or the Health Insurance Portability and Accountability Act, sets the standard for protecting sensitive patient information. As someone who has dived deep into the world of CRM software and compliance, I can tell you that understanding HIPAA is crucial for anyone involved in the healthcare

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