Understanding SaaS CRM and ERP What is SaaS? Let’s kick things off by understanding what Software as a Service (SaaS) really means. It’s like renting software instead of owning it. You access programs through the web, meaning no installations or hardware worries. How cool is that? For businesses, this model is a game-changer. Instead of […]
Understanding SaaS CRM and ERP: The Basics What is SaaS CRM? When I first dove into the world of software, I encountered the term ‘SaaS CRM.’ It stands for Software as a Service Customer Relationship Management. It’s an online tool designed to streamline interactions with customers and potential customers. This type of software helps businesses
Understanding CRM Software What is CRM? CRM software, or Customer Relationship Management software, is designed to help businesses manage their interactions with current and potential customers. From my experience, think of it as the digital backbone of your sales and customer service teams. It helps in organizing customer info, tracking interactions, and managing sales pipelines,