Articles

What Key Function Must This Crm Software Perform?

Streamlining Customer Interactions Enhancing Communication When I think about the primary function of CRM software, the first thing that pops into my mind is the ability to streamline communication with customers. I mean, let’s face it – the easier we can connect with our customers, the better! A solid CRM allows for seamless interaction, whether […]

Articles

How Can I Perform A CRM Software Health Check? 8 Steps

Step 1: Review Your Current Usage Analyze User Engagement First things first, I always dive into how actively our team is actually using the CRM. Are they logging in daily, weekly, monthly? This can give you an immediate snap of whether your CRM is truly a force multiplier or just there taking up digital space.

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