1. SalesForce Overview of SalesForce When we talk about CRM in 2013, SalesForce was pretty much the big kid on the block. As someone who believed in leveraging the cloud for everything, I found SalesForce’s platform to be incredibly versatile. It wasn’t just about managing contacts; it was more about creating a fully-fleshed ecosystem for […]

Understanding CRM Software What is CRM Software? Hey there! Let me tell you, CRM software is like the secret sauce for businesses wanting to manage relationships better. Think of it as your digital assistant that helps you keep track of customer interactions, sales, and marketing campaigns. It’s all about organizing your customer data in one