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10 Challenges of Dynamics CRM 365 Unified Service Desk Test Automation

Challenge One: Complex User Interface Understanding the User Interface Dynamics One of the first things I noticed when diving into Dynamics CRM 365 Unified Service Desk was the complex user interface. It’s tailored for flexibility, which is great, but can be a nightmare for test automation. This is something that you need to spend time […]

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6 Steps to Implement Unit Test Automation in MS Dynamics CRM 365

Understanding the Importance of Unit Testing Why Unit Testing Matters When I first dove into the world of unit testing, I was skeptical. I mean, who wants to write tests instead of writing features, right? But as I began to understand the significance, I realized that unit tests are the backbone of any robust application,

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How Do I Test CRM Software? 5 Steps

Step 1: Define Your Requirements Understanding Business Needs Before diving deep into testing any CRM software, the first thing I do is sit down and think about what my business truly needs. It’s so easy to get distracted by fancy features, but at the end of the day, I remind myself to focus on what’s

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