Understand Your CRM’s Functionalities Get Familiar with the Features First things first, before diving headfirst into automation testing, it’s vital to understand the features of your CRM software. It’s like trying to bake a cake without knowing what ingredients you have in your pantry. Spend some time exploring the app, get your hands dirty, and […]
Understand the CRM Environment Familiarize Yourself with Dynamics CRM Getting to know Dynamics CRM inside and out might sound like a no-brainer, but trust me, this foundation is key. Every CRM setup can be a bit unique depending on the organization. Spend time exploring the features, workflows, and user interface. The more you know, the
Step 1: Understand Microsoft Dynamics CRM What is Microsoft Dynamics CRM? First off, let’s chat about what Microsoft Dynamics CRM actually is. If you’re in the loop with customer relationship management tools, you probably know that Dynamics CRM helps businesses manage customer interactions, track sales, and automate marketing efforts. It’s a powerhouse. From personal experience,
Hey there! If you’ve been involved in the world of software testing, you might have heard the term “CRM” floating around quite a bit. Today, I’m excited to dive into this concept, explore its significance in software testing, and share what I’ve learned throughout my journey. Let’s break this down into five key areas that