Hey there! So you’re curious about the various types of CRM software? You’re in the right place! I’ve been in the marketing game for years, and I’ve come to learn a thing or two about CRM systems and how they can transform businesses. Let’s break things down into five major categories so you can find […]
1. Operational CRM What is Operational CRM? Operational CRM focuses on automating and streamlining your business processes related to customer interactions. From sales to marketing to service, it aims to enhance efficiency. I’ve seen how this software can truly transform a business’s approach to customer engagement. These systems collect data from various touchpoints, allowing companies