Understanding the Needs of Tier 1 Universities Identifying Core Functions When looking for CRM software, I’ve learned that the core functions of a university’s needs are critical. It’s not just about managing contacts; it’s about engaging with students throughout their entire journey. From admissions to graduation, each stage requires different functionalities. A good CRM needs […]
Understanding CRM Software in Higher Education What is CRM Software? So, what exactly is CRM software? Well, it stands for Customer Relationship Management. In the context of universities and colleges, it’s all about managing relationships with students, alumni, and staff. It’s pretty neat because it helps institutions track interactions and improve communication. Think of it
Understanding the Needs of Universities Gathering Requirements First off, it’s crucial to understand the unique needs of a university. Universities aren’t your typical businesses; they have diverse stakeholders, from students and faculty to alumni. When hunting for a CRM, I always recommend starting off by gathering requirements from all potential users. Each group will likely
Understanding CRM Software in Education What is CRM Software? CRM stands for Customer Relationship Management, and in the context of tier 1 universities, it’s about managing the relationships with prospective and current students. It’s software that helps institutions keep track of all interactions with students, from inquiries to enrollments. Think of it like a supercharged